Policy & Procedures

Please take a moment to review our policies and procedures. When you are finished, let us know that you agree and are ready to proceed with the course. If you have any questions or would like more information, we’re available to assist you 24/7.

General Information
The student agrees to complete the assigned curriculum, achieve at least the minimum passing score on all quizzes and the final examination, and meet all course requirements to receive completion credit (completion certificate). The course provider cannot issue completion credit to any student who does not fulfill the requirements, and no student shall deliberately accept completion credit if he/she does not fulfill all course requirements.

Student Eligibility
When applicable, the assigned curriculum is approved by the governing body (court, state, etc.) and conforms to the governing body’s requirements for content, duration, testing, and security measures. However, it is the student’s responsibility to ensure that he/she is eligible to participate in the course and that completion credit is recognized by the governing body. The course provider does not assume any liabilities or responsibilities, expressed or implied, with respect to:  the student’s eligibility to participate; the governing body’s acceptance of the completion certificate; or administrative errors on the part of the governing body.

Tuition Fee
The student agrees to pay the course tuition fee. The tuition fee is separate from any other fees and must be paid in full before the student can participate in the final exam and/or before completion credit can be issued. The student may pay by credit card, debit card, check, or money order (payment by check/money order must be mailed in a timely manner). If a personal check is returned for any reason, including nonsufficient funds, the student shall pay the original tuition fee in addition to a $20 service charge via money order or certified cashier’s check.

Time Requirements
When applicable, the student must adhere to the time requirements established by the governing body. To ensure the time requirement is met, the student will be unable to proceed to the next course section until the allotted time has elapsed. The student may log on and off the program at anytime, but he/she must meet minimum time requirements.

Student Conduct
The student shall not bypass or circumvent any section of the assigned curriculum, and he/she shall not accept outside assistance, with the exception of technical support administered by the provider. If the course circumvention is of a malicious and damaging nature to the provider or any member of the public and/or a student, the provider may pursue legal action to the full extent of the law.

Privacy Policy
The course provider retains the student’s personal information and other data collected on its website for the purpose of course administration and internal recordkeeping. It is the provider’s policy to maintain the confidentiality of all personal information, except as required for disclosure to the applicable governing body for official purposes. The course provider retains non-personal information, such as the type of internet browser and IP address used to access the course for the purposes of internal system maintenance and virus protection. At its discretion, the provider may use personal information to contact the student with updates and promotions about relevant services; however, the provider shall not distribute, sell, or disclose the student’s personal information, in whole or part, to any third party without the student’s permission.

Refund Policy
The student is entitled to a refund of the tuition fee within the 48 hour period immediately following the time of enrollment if he/she does not participate in any part of the curriculum. No refund will be issued if the student is disqualified or expelled at any point during the course. Check or money order payments will be returned to the student. If the student is unable to complete the curriculum due to legitimate health and/or technological reasons, the student shall be entitled to a refund. Students found to be in violation of any of the requirements in this document shall be disqualified from the course and shall not be entitled to a refund. Students who do not meet the above criteria or fail to meet any of the course requirements shall not be entitled to a refund. The provider reserves the right to investigate and grant refunds for any student at anytime at its discretion.

Technology
Circumstances beyond the control of the provider may cause periodic delays during the student’s course participation. These include but are not limited to: internet network problems; routing issues; server traffic congestion; and other unforeseen technological issues. The provider does not assume any liabilities or responsibilities, expressed or implied, with respect to technological problems outside of the provider’s control that delay a student’s progress or course completion.

User Agreement
While the information contained in this publication (course curriculum) has been compiled from sources believed to be reliable and correct at the time of publication, the provider/publisher makes no warranty, expressed or implied, with respect to the use of any information, method or process disclosed in this publication; nor such use may not infringe upon privately owned rights, and does not assume any liabilities or responsibilities, expressed or implied, with respect to the use of, or for damages resulting from the use of any information, method, or process disclosed in the publication or the accuracy of the information contained herein. The information in this course has been accumulated from various state agencies, U.S. Government sources, and in consultation with subject experts.
This publication is not intended or designed to give legal advice on compliance with Federal, State, or Local laws and regulations. It should be noted that laws, regulations, and standards are subject to revision, addition, or deletions at any time. No part of this publication may be reproduced or utilized in any form or by any means, electronic or mechanical, including photocopying, recording, or by any information storage and retrieval systems, without prior written permission from Complete Today, Inc.

Penalty of Perjury Statement
"I hereby certify under Penalty of Perjury that I have read and agree to the above Terms and Conditions and that I will complete the Complete Today, Inc. course in its entirety, including all course materials, review questions and/or quizzes, and the final examination on my own without the assistance of any outside party."

YOU MUST AGREE IF YOU WISH TO PARTICIPATE IN OUR PROGRAM.